At K2 Printing Paper, we strive to provide our customers with the highest quality products and service. If for any reason you are not satisfied with your purchase, we offer a hassle-free returns and refunds policy.
Returns
We accept returns within 30 days of the purchase date. To be eligible for a return, the item must be unused and in its original packaging. If the item is damaged or defective upon arrival, please contact us immediately at [email protected] to arrange for a return.
To initiate a return, please contact us at [email protected] with your order number and reason for return. We will provide you with instructions on how to return the item.
Once we receive your returned item, we will inspect it and issue a refund to your original payment method. Refunds may take up to 7 business days to process.
Please note that we do not refund shipping costs and you will be responsible for the cost of return shipping.
Refunds
If you are not satisfied with your purchase, you may request a refund within 30 days of the purchase date. To be eligible for a refund, the item must be unused and in its original packaging.
To initiate a refund, please contact us at [email protected] with your order number and reason for refund. We will provide you with instructions on how to return the item.
Once we receive your returned item, we will inspect it and issue a refund to your original payment method. Refunds may take up to 7 business days to process.
Please note that we do not refund shipping costs and you will be responsible for the cost of return shipping.
If you receive a damaged or defective item, we will replace the item free of charge or issue a full refund, including shipping costs.
Contact Us
If you have any questions or concerns about our returns and refunds policy, please contact us at [email protected]. We are available 7 days a week from 8AM to 12AM to assist you with any issues you may have.